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What We Do
- Usecases
  - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
    
    Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
    Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
    With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
    
    READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
    Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
    We are not making this up. Here are a few reliable stats to prove our point.
    - 80% of businesses want chatbots by 2020 – Oracle
    - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
    - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
    Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
    But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
    
    WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
    
    To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
    After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
    Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
    However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
    Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
    Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
    Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
    Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
    Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
    Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
    
    AUTOMATING INTERNAL TASK
    
    The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
    AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
    - Automating the enterprise IT help desk.
    - Automation of the intranet content authoring module.
    - Repetitive administrative and office tasks etc.
    Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
    Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
    
    CUSTOMER SERVICE
    
    This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
    Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
    With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
    44% of US consumers already prefer a chatbot over a human for customer service.
    The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
    
    INTELLIGENT DIGITAL ASSISTANTS AT WORK
    
    On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
    Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
    Chatbots act as digital virtual assistants in this scenario.
    Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
    By integrating chatbots into organizational messaging platforms:
    - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
    - Employees don’t have to hover around the HR department for every small issue.
    - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
    The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
    This is another important area in which chatbot platforms are having a significant impact.
    Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
    Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
    These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
    Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
    
    CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
    
    There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
    If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
    
    FREE EBOOK
    
    a guide to choosing an enterprise bot builder platform
    Download now
  - Skype For Business Bots
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
  - Intranet Bots
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
  - Voice Assistants
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
  - Power BI Bots
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
  - Bot To Human Handoff
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
  - FAQ Chatbots
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
  - Chatbot For Office 365
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
  - B2B Chatbots
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
- Functions
  - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
    
    Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
    Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
    With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
    
    READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
    Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
    We are not making this up. Here are a few reliable stats to prove our point.
    - 80% of businesses want chatbots by 2020 – Oracle
    - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
    - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
    Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
    But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
    
    WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
    
    To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
    After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
    Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
    However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
    Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
    Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
    Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
    Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
    Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
    Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
    
    AUTOMATING INTERNAL TASK
    
    The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
    AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
    - Automating the enterprise IT help desk.
    - Automation of the intranet content authoring module.
    - Repetitive administrative and office tasks etc.
    Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
    Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
    
    CUSTOMER SERVICE
    
    This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
    Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
    With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
    44% of US consumers already prefer a chatbot over a human for customer service.
    The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
    
    INTELLIGENT DIGITAL ASSISTANTS AT WORK
    
    On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
    Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
    Chatbots act as digital virtual assistants in this scenario.
    Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
    By integrating chatbots into organizational messaging platforms:
    - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
    - Employees don’t have to hover around the HR department for every small issue.
    - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
    The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
    This is another important area in which chatbot platforms are having a significant impact.
    Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
    Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
    These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
    Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
    
    CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
    
    There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
    If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
    
    FREE EBOOK
    
    a guide to choosing an enterprise bot builder platform
    Download now
  - IT Helpdesk
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
  - Marketing
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
  - HR
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
  - Sales
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
  - Contact Center
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
  - Business Intelligence
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
  - Supply Chain
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
- Industries
  - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
    
    Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
    Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
    With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
    
    READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
    Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
    We are not making this up. Here are a few reliable stats to prove our point.
    - 80% of businesses want chatbots by 2020 – Oracle
    - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
    - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
    Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
    But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
    
    WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
    
    To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
    After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
    Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
    However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
    Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
    Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
    Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
    Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
    Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
    Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
    
    AUTOMATING INTERNAL TASK
    
    The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
    AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
    - Automating the enterprise IT help desk.
    - Automation of the intranet content authoring module.
    - Repetitive administrative and office tasks etc.
    Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
    Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
    
    CUSTOMER SERVICE
    
    This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
    Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
    With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
    44% of US consumers already prefer a chatbot over a human for customer service.
    The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
    
    INTELLIGENT DIGITAL ASSISTANTS AT WORK
    
    On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
    Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
    Chatbots act as digital virtual assistants in this scenario.
    Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
    By integrating chatbots into organizational messaging platforms:
    - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
    - Employees don’t have to hover around the HR department for every small issue.
    - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
    The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
    This is another important area in which chatbot platforms are having a significant impact.
    Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
    Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
    These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
    Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
    
    CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
    
    There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
    If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
    
    FREE EBOOK
    
    a guide to choosing an enterprise bot builder platform
    Download now
  - Manufacturing
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
  - CPG
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
  - Retail
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
  - Insurance
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
  - Automotive
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
  - Banking
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
  - Legal
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
  - Airlines
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
  - Media and Entertainment
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
  - Educational Institutions
    - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
      
      Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
      Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
      With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
      
      READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
      Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
      We are not making this up. Here are a few reliable stats to prove our point.
      - 80% of businesses want chatbots by 2020 – Oracle
      - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
      - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
      Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
      But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
      
      WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
      
      To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
      After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
      Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
      However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
      Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
      Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
      Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
      Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
      Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
      Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
      
      AUTOMATING INTERNAL TASK
      
      The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
      AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
      - Automating the enterprise IT help desk.
      - Automation of the intranet content authoring module.
      - Repetitive administrative and office tasks etc.
      Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
      Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
      
      CUSTOMER SERVICE
      
      This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
      Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
      With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
      44% of US consumers already prefer a chatbot over a human for customer service.
      The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
      
      INTELLIGENT DIGITAL ASSISTANTS AT WORK
      
      On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
      Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
      Chatbots act as digital virtual assistants in this scenario.
      Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
      By integrating chatbots into organizational messaging platforms:
      - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
      - Employees don’t have to hover around the HR department for every small issue.
      - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
      The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
      This is another important area in which chatbot platforms are having a significant impact.
      Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
      Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
      These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
      Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
      
      CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
      
      There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
      If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
      
      FREE EBOOK
      
      a guide to choosing an enterprise bot builder platform
      Download now
Build A Bot
About Us
- Analyst Recognition
  - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
    
    Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
    Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
    With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
    
    READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
    Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
    We are not making this up. Here are a few reliable stats to prove our point.
    - 80% of businesses want chatbots by 2020 – Oracle
    - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
    - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
    Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
    But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
    
    WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
    
    To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
    After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
    Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
    However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
    Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
    Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
    Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
    Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
    Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
    Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
    
    AUTOMATING INTERNAL TASK
    
    The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
    AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
    - Automating the enterprise IT help desk.
    - Automation of the intranet content authoring module.
    - Repetitive administrative and office tasks etc.
    Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
    Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
    
    CUSTOMER SERVICE
    
    This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
    Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
    With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
    44% of US consumers already prefer a chatbot over a human for customer service.
    The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
    
    INTELLIGENT DIGITAL ASSISTANTS AT WORK
    
    On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
    Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
    Chatbots act as digital virtual assistants in this scenario.
    Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
    By integrating chatbots into organizational messaging platforms:
    - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
    - Employees don’t have to hover around the HR department for every small issue.
    - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
    The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
    This is another important area in which chatbot platforms are having a significant impact.
    Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
    Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
    These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
    Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
    
    CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
    
    There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
    If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
    
    FREE EBOOK
    
    a guide to choosing an enterprise bot builder platform
    Download now
- Newsroom
  - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
    
    Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
    Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
    With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
    
    READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
    Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
    We are not making this up. Here are a few reliable stats to prove our point.
    - 80% of businesses want chatbots by 2020 – Oracle
    - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
    - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
    Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
    But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
    
    WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
    
    To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
    After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
    Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
    However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
    Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
    Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
    Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
    Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
    Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
    Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
    
    AUTOMATING INTERNAL TASK
    
    The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
    AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
    - Automating the enterprise IT help desk.
    - Automation of the intranet content authoring module.
    - Repetitive administrative and office tasks etc.
    Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
    Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
    
    CUSTOMER SERVICE
    
    This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
    Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
    With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
    44% of US consumers already prefer a chatbot over a human for customer service.
    The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
    
    INTELLIGENT DIGITAL ASSISTANTS AT WORK
    
    On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
    Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
    Chatbots act as digital virtual assistants in this scenario.
    Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
    By integrating chatbots into organizational messaging platforms:
    - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
    - Employees don’t have to hover around the HR department for every small issue.
    - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
    The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
    This is another important area in which chatbot platforms are having a significant impact.
    Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
    Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
    These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
    Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
    
    CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
    
    There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
    If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
    
    FREE EBOOK
    
    a guide to choosing an enterprise bot builder platform
    Download now
- FAQ
  - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
    
    Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
    Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
    With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
    
    READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
    Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
    We are not making this up. Here are a few reliable stats to prove our point.
    - 80% of businesses want chatbots by 2020 – Oracle
    - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
    - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
    Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
    But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
    
    WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
    
    To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
    After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
    Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
    However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
    Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
    Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
    Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
    Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
    Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
    Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
    
    AUTOMATING INTERNAL TASK
    
    The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
    AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
    - Automating the enterprise IT help desk.
    - Automation of the intranet content authoring module.
    - Repetitive administrative and office tasks etc.
    Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
    Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
    
    CUSTOMER SERVICE
    
    This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
    Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
    With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
    44% of US consumers already prefer a chatbot over a human for customer service.
    The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
    
    INTELLIGENT DIGITAL ASSISTANTS AT WORK
    
    On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
    Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
    Chatbots act as digital virtual assistants in this scenario.
    Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
    By integrating chatbots into organizational messaging platforms:
    - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
    - Employees don’t have to hover around the HR department for every small issue.
    - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
    The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
    This is another important area in which chatbot platforms are having a significant impact.
    Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
    Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
    These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
    Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
    
    CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
    
    There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
    If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
    
    FREE EBOOK
    
    a guide to choosing an enterprise bot builder platform
    Download now
- Contact Us
  - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
    
    Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
    Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
    With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
    
    READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
    Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
    We are not making this up. Here are a few reliable stats to prove our point.
    - 80% of businesses want chatbots by 2020 – Oracle
    - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
    - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
    Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
    But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
    
    WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
    
    To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
    After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
    Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
    However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
    Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
    Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
    Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
    Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
    Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
    Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
    
    AUTOMATING INTERNAL TASK
    
    The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
    AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
    - Automating the enterprise IT help desk.
    - Automation of the intranet content authoring module.
    - Repetitive administrative and office tasks etc.
    Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
    Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
    
    CUSTOMER SERVICE
    
    This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
    Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
    With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
    44% of US consumers already prefer a chatbot over a human for customer service.
    The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
    
    INTELLIGENT DIGITAL ASSISTANTS AT WORK
    
    On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
    Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
    Chatbots act as digital virtual assistants in this scenario.
    Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
    By integrating chatbots into organizational messaging platforms:
    - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
    - Employees don’t have to hover around the HR department for every small issue.
    - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
    The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
    This is another important area in which chatbot platforms are having a significant impact.
    Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
    Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
    These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
    Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
    
    CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
    
    There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
    If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
    
    FREE EBOOK
    
    a guide to choosing an enterprise bot builder platform
    Download now
Insights
- Blog
  - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
    
    Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
    Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
    With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
    
    READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
    Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
    We are not making this up. Here are a few reliable stats to prove our point.
    - 80% of businesses want chatbots by 2020 – Oracle
    - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
    - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
    Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
    But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
    
    WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
    
    To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
    After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
    Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
    However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
    Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
    Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
    Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
    Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
    Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
    Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
    
    AUTOMATING INTERNAL TASK
    
    The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
    AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
    - Automating the enterprise IT help desk.
    - Automation of the intranet content authoring module.
    - Repetitive administrative and office tasks etc.
    Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
    Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
    
    CUSTOMER SERVICE
    
    This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
    Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
    With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
    44% of US consumers already prefer a chatbot over a human for customer service.
    The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
    
    INTELLIGENT DIGITAL ASSISTANTS AT WORK
    
    On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
    Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
    Chatbots act as digital virtual assistants in this scenario.
    Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
    By integrating chatbots into organizational messaging platforms:
    - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
    - Employees don’t have to hover around the HR department for every small issue.
    - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
    The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
    This is another important area in which chatbot platforms are having a significant impact.
    Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
    Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
    These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
    Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
    
    CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
    
    There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
    If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
    
    FREE EBOOK
    
    a guide to choosing an enterprise bot builder platform
    Download now
- Guides
  - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
    
    Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
    Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
    With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
    
    READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
    Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
    We are not making this up. Here are a few reliable stats to prove our point.
    - 80% of businesses want chatbots by 2020 – Oracle
    - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
    - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
    Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
    But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
    
    WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
    
    To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
    After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
    Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
    However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
    Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
    Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
    Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
    Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
    Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
    Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
    
    AUTOMATING INTERNAL TASK
    
    The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
    AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
    - Automating the enterprise IT help desk.
    - Automation of the intranet content authoring module.
    - Repetitive administrative and office tasks etc.
    Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
    Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
    
    CUSTOMER SERVICE
    
    This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
    Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
    With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
    44% of US consumers already prefer a chatbot over a human for customer service.
    The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
    
    INTELLIGENT DIGITAL ASSISTANTS AT WORK
    
    On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
    Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
    Chatbots act as digital virtual assistants in this scenario.
    Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
    By integrating chatbots into organizational messaging platforms:
    - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
    - Employees don’t have to hover around the HR department for every small issue.
    - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
    The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
    This is another important area in which chatbot platforms are having a significant impact.
    Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
    Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
    These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
    Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
    
    CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
    
    There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
    If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
    
    FREE EBOOK
    
    a guide to choosing an enterprise bot builder platform
    Download now
- Videos
  - How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work
    
    Artificial Intelligence – The one word that is at the tip of every technophiles tongue.
    Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.
    With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.
    
    READ MORE: ENTERPRISE AI: THE ADOPTION STRATEGY & PRACTICAL SOLUTIONS
    Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.
    We are not making this up. Here are a few reliable stats to prove our point.
    - 80% of businesses want chatbots by 2020 – Oracle
    - The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
    - Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research
    Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.
    But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.
    
    WHAT IS AN ENTERPRISE CHATBOT PLATFORM?
    
    To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.
    After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.
    Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.
    However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.
    Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.
    Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.
    Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.
    Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.
    Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.
    Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:
    
    AUTOMATING INTERNAL TASK
    
    The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?
    AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:
    - Automating the enterprise IT help desk.
    - Automation of the intranet content authoring module.
    - Repetitive administrative and office tasks etc.
    Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.
    Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.
    
    CUSTOMER SERVICE
    
    This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.
    Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
    With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.
    44% of US consumers already prefer a chatbot over a human for customer service.
    The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.
    
    INTELLIGENT DIGITAL ASSISTANTS AT WORK
    
    On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.
    Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.
    Chatbots act as digital virtual assistants in this scenario.
    Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.
    By integrating chatbots into organizational messaging platforms:
    - Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
    - Employees don’t have to hover around the HR department for every small issue.
    - Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.
    The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.
    This is another important area in which chatbot platforms are having a significant impact.
    Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.
    Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.
    These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.
    Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.
    
    CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM
    
    There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?
    If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.
    
    FREE EBOOK
    
    a guide to choosing an enterprise bot builder platform
    Download now

November 8, 2017 | By Abhishek Shanbhag

How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work

Artificial Intelligence – The one word that is at the tip of every technophiles tongue.

Even though many may not understand the concept and functionalities of AI completely, we can say with a definite certainty that AI has successfully transformed virtually every aspect of both our personal and professional lives.

With over 85% of global executives believing AI will allow their companies to obtain or sustain a competitive advantage, AI is for sure going to a play much larger role in enhancing the organizational work productivity.

Out of the many applications of AI technologies, chatbots are the most popular and are currently making the biggest noise amongst top executives.

We are not making this up. Here are a few reliable stats to prove our point.

80% of businesses want chatbots by 2020 – Oracle
The global chatbot market is set to grow at CAGR of 37.11 during the period of 2017 – 2021
Chatbots expected to cut business costs by $8 billion by 2022 – Juniper Research

Along with already popular applications in the B2C space, chatbots are revolutionizing the B2E and B2B organizational scenarios as well.

But before we delve into the applications part, let’s take a look at how these bots are built, using an Enterprise Chatbot platform.

WHAT IS AN ENTERPRISE CHATBOT PLATFORM?

To sum it up in a few words, a chatbot platform is a toolset which is used to build and deploy chatbots. Every organization has its own set of unique challenges that can be overcome by convenient automation provided by chatbots.

After establishing a clear-cut chatbot strategy, enterprises can use a bot builder platform to build, train and manage customized bots.

Before the advent of chatbot platforms, building a bot was a strenuous task and required sophisticated toolsets and advanced coding knowledge.

However with time, several bot building platforms flooded the chatbot market and led to the creation of safe AI bots which need minimum deployment time and almost zero coding knowledge.

Enterprise chatbot platforms also allow IT departments to have complete control and access to monitoring bots.

Often powered with AI and its related components like Natural Language Processing, Machine Learning etc., these platforms can deploy tailor bots which usually integrate into the existing enterprise LOB and ERP systems.

Acuvate’s bot builder platform – BotCore for example, can even integrate with your existing AI cognitive services platforms like Google AI, Amazon AI, IBM Watson, etc.

Since the AI landscape is still evolving, BotCore’s “Cognitive Abstraction” can leverage any AI service available today and will scale for future services.

Through these platforms, you can even add additional capabilities to your bots like integration with APIs and popular messaging platforms like Skype For Business, Slack, Skype etc.

Now that we have discussed what enterprise chatbot platforms mean, let’s check out how they are being used:

AUTOMATING INTERNAL TASK

The future of workplace productivity majorly depends on one aspect: speed ~ How fast can an employee complete a given set of tasks while not compromising on quality?

AI powered enterprise chatbots can automate and streamline various labour-intensive and routine tasks of employees. These can include:

Automating the enterprise IT help desk.
Automation of the intranet content authoring module.
Repetitive administrative and office tasks etc.

Based on the organization’s needs, chatbot platforms enable the creation of customized bots to automate their business processes.

Since employees don’t have to waste time on such mundane tasks, they can focus only on productive work that needs their attention.

CUSTOMER SERVICE

This is the most popular application of enterprise chatbot platforms. Powered with AI, chatbots are gradually reducing the dependency on a human for customer care.

Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.

With the rapid advancements in machine learning and natural language processing, chatbots are able to conveniently understand customers’ queries and provide satisfactory answers by gathering the feeded data.

44% of US consumers already prefer a chatbot over a human for customer service.

The 24/7 availability of a chatbot and its ability to integrate into popular messaging/social media platforms are another major contributing factors for this mega trend.

INTELLIGENT DIGITAL ASSISTANTS AT WORK

On a daily basis employees have to juggle between multiple applications for accessing different types of data and get work done. This constant juggling is a tedious process for employees and overtime decreases their productivity.

Again, the ability of chatbots to integrate seamlessly into the enterprises’ messaging platforms like Skype For Business, Slack etc. can solve this problem.

Chatbots act as digital virtual assistants in this scenario.

Employees can obtain data at their fingertips, without opening new applications or windows. The best part – Data can be presented both in text and rich media formats.

By integrating chatbots into organizational messaging platforms:

Sales reps don’t have to check out the CRM and other BI systems every time for accessing information.
Employees don’t have to hover around the HR department for every small issue.
Users can get real-time advice on solving technical issues and reduce their dependency on the IT helpdesk.

The push medium of chatbots even enables them to send personalized updates, recommendations and best practices to employees.

This is another important area in which chatbot platforms are having a significant impact.

Businesses can use bot builder platforms to create chatbots which can ease up the entire project management process.

Chatbots can make the whole procedure less time-consuming and more productive by automating and effectively organizing repetitive admin functions.

These bots can also send individualized reminders, updates and allow project managers to automate internal team communication.

Gartner confirms that AI chatbots can even act as scheduling agents. By communicating with each other and accessing users’ calendar, bots can lock a date for a call/meeting based on the mutual availability of users.

CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM

There are several bot-building platforms out there offering a whole lot of features with each platform having its own set of unique features. But which features will actually matter for better business bottom lines?

If you’d like to learn more about this topic, please feel free to get in touch with one of our experts for a personalized consultation.

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a guide to choosing an enterprise bot builder platform

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Abhishek Shanbhag

Abhishek is the AI & Automation Practice Head at Acuvate and brings with him 17+ years of strong expertise across the Microsoft stack. He has consulted with clients globally to provide solutions on technologies such as Cognitive Services, Azure, RPA, SharePoint & Office 365. He has worked with clients across multiple industry domains including Retail & FMCG, Government, BFSI, Manufacturing and Telecom.

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How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work

WHAT IS AN ENTERPRISE CHATBOT PLATFORM?

AUTOMATING INTERNAL TASK

CUSTOMER SERVICE

INTELLIGENT DIGITAL ASSISTANTS AT WORK

CHOOSING THE RIGHT AI-POWERED ENTERPRISE CHATBOT PLATFORM

FREE EBOOK

a guide to choosing an enterprise bot builder platform

Abhishek Shanbhag

Insights

18 May

Total Experience in the Age of Conversational AI P

04 May

Every ERP System Needs An AI Chatbot. Here’s Why

25 Jan

How can conversational AI help win the digital she

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