Chatbot Maturity
A Quick Guide to Assess your Chatbot’s Maturity

A Quick Guide to Assess your Chatbot’s Maturity Conversational AI platforms — chatbots, voice assistants, and AI-driven virtual assistants, have become the go-to medium of interaction within enterprises — be it, customers or employees. Automating conversations through chatbots not only

7 Ways Marketing Bots Can Drive Lead Generation
7 Ways Marketing Bots Can Drive Lead Generation

7 Ways Marketing Bots Can Drive Lead Generation Research by Outgrow shows that 3 in 5 millennials have used chatbots at least once in their lives. Additionally, Gartner states that by 2023, 30% of customer service organizations will deliver proactive

How Can Ai And Chatbots Improve Support Agent Experience & Productivity
How can AI and chatbots improve support agent experience & productivity

How can AI and chatbots improve support agent experience & productivity According to a survey, post-covid, 59% of customers will care even more about customer experience than they did in the “before times” when deciding which companies to support or

Using Ar And Chatbots To Increase Customer Engagement
Using AR and chatbots to increase customer engagement

Using AR and chatbots to increase customer engagement Customers seek personalization while shopping for products. With most of the purchasing happening online, businesses are turning to advanced technologies to facilitate more interactive and engaging buying experiences for their customers.An upcoming

chatbots conversational ai
The Evolution of Chatbots to Conversational AI

The Evolution of Chatbots to Conversational AI Since their evolution, chatbots have grown from delivering linear, scripted user experiences to providing unsupervised and contextually-aware engagement. One of the earliest chatbots created at the MIT Artificial Intelligence Laboratory, Eliza interacted using

7 Advanced Chatbot Features To Consider In 2021
7 Advanced Chatbot Features To Consider in 2021

7 Advanced Chatbot Features To Consider in 2021 80% of businesses are expected to have some sort of chatbot automation by 2021.Business InsiderThe year 2020 has seen an unprecedented rise in the use of chatbots. Amidst the uncertainties caused by

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