Improve Employee Training And Engagement With Knowledge Bots

Improve Employee training and Engagement with Knowledge Bots

Improve Employee Training and Engagement With Knowledge Bots Rapidly increasing digitization and the emergence of hybrid working practices have resulted in a permanent shift in the kind of experiences employees expect at the workplace. Just as modern-day customers want faster,

Intelligent Virtual Assistants Augment Customer Contact Centers In Europe

Top 5 Ways Intelligent Virtual Assistants Augment Customer Contact Centers in Europe

Top 5 Ways Intelligent Virtual Assistants Augment Customer Contact Centers in Europe In today’s fast-paced, digital-first world, customer needs and expectations continue to rise, raising the demand for customer contact centers all over the globe.  In Europe, particularly, the change

How Can Traditional Banks Challenge The Fintech Space With Conversational Ai

How Can Traditional Banks Challenge the Fintech Space With Conversational AI?

How Can Traditional Banks Challenge the Fintech Space With Conversational AI? In today’s highly digitized business landscape, customers have come to expect seamless engagement across the broad spectrum of banking and financial services. More than two years into the pandemic,

Creating Intelligent Chatbots Using Power Virtual Agents & Dataverse

Creating Intelligent Chatbots Using Power Virtual Agents & Dataverse

Creating Intelligent Chatbots Using Power Virtual Agents & Dataverse Over the past two years, the shift in how businesses operate worldwide has been palpable. Dynamics have transformed, ushering in an era of rapidly changing customer and employee expectations. One of

Deliver Total Experience With Microsoft Power Virtual Agents

Deliver Total Experience With Microsoft Power Virtual Agents

Deliver Total Experience with Microsoft Power Virtual Agents With multiple technologies working together to decipher the language, context, and intent to respond in an almost human manner, Conversational AI has seen staggering growth in the last few years. 70% of

Chatbots In The Banking And Finance Industry

Top use cases of Chatbots in the Banking and Finance Industry

Top Use Cases of Chatbots in the Banking and Finance Industry Chatbots have come a long way since the first time they were used by a banking application in 2015. With advancements in AI, NLP, and new communication channels like