6 ways chatbots can help improve customer engagement in CPG & Retail industry
6 ways chatbots can help improve customer engagement in CPG & Retail industry Juniper’s recent study, “Conversational Commerce: Market Outlook, Emerging Opportunities, and Forecasts 2021-2025,” has highlighted that the total spend over conversational commerce channels will reach $290 billion by
7 Ways Marketing Bots Can Drive Lead Generation
7 Ways Marketing Bots Can Drive Lead Generation Research by Outgrow shows that 3 in 5 millennials have used chatbots at least once in their lives. Additionally, Gartner states that by 2023, 30% of customer service organizations will deliver proactive
Optimize your customer support in this holiday season using customer engagement bots
Optimize your customer support in this holiday season using customer engagement bots The holiday season is around the corner. With the festive cheer comes higher sales, more revenue, and significant work for the customer support teams of e-commerce businesses. Increased
From hire to retire – How chatbots can automate employee engagement
From Hire to retire - How chatbots can automate employee engagement By 2022, 70% of white-collar workers will interact with conversational platforms on a daily basis.~ GartnerOver the past year, amidst the COVID-19 pandemic, the business landscape has transformed completely
All you need to know about conversational AI + what’s in it for your business
All you need to know about conversational AI + what’s in it for your business Ever since the pandemic wreaked havoc on the entire business landscape, customer and employee experiences (CX and EX) have transformed drastically.With the advent of various
How are chatbots transforming the oil and gas industry
How are chatbots transforming the oil and gas industry? While oil and gas (O&G) is one of the most valuable commodities, the industry witnessed a severe slump in demand amidst movement restrictions and social and economic challenges created by the
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