Transforming Omnichannel Customer Service With Chatbots
Understanding Digital Customer Service And How To Improve It

Understanding Digital Customer Service and How to Improve it The digital world has changed the buying process! Customers today are well-informed of products and the market. When they enter stores or talk to a sales representative, today’s customers already know

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RPA Bots: Understanding The Chatbot And RPA Integration

RPA Bots: Understanding The Chatbot And RPA Integration “AS AI BECOMES MORE COMMON, APPLICATIONS THAT EMPLOY IT MUST WORK EFFECTIVELY WITH OTHERS EMPLOYING SIMILAR TECHNOLOGIES, WHICH WILL RESULT IN CHAINS AND MESHES OF AI SYSTEMS THAT WORK SIMULTANEOUSLY TOWARD THEIR