Using Sentiment Analysis To Improve The Conversational User Experience
Using Sentiment Analysis to Improve the Conversational User Experience

Using Sentiment Analysis to Improve the Conversational User Experience Analysis firm Juniper Research predicts, “By 2022, chatbots could help trim business costs by more than $8 billion per year.” The same study anticipates a significant surge in automated customer service

Using Human Hand Off In Power Virtual Agents For Better Success
Using Human Hand Off in Power Virtual Agents for Better Success

Using Human Hand Off in Power Virtual Agents for Better Success Today, AI-enabled chatbots play a significant role in addressing both simple and complex queries of users. Statistics show that 3 in 5 millennials have used chatbots at least once

The Future Of Chatbots Top Statistics To Look For In 2021 And Beyond
The Future of Chatbots: Top statistics to look for in 2021 and beyond

The Future of Chatbots: Top statistics to look for in 2021 and beyond According to a study by Allied Market Research, the global intelligent virtual assistant market was pegged at $3.44 billion in 2019 and is expected to hit $44.25

How Conversational Ai Is Transforming Digital Marketing
How Conversational AI is transforming Digital Marketing

How Conversational AI is transforming Digital Marketing With customer experience (CX) becoming a critical deciding factor in the choice of brand, organizations are looking at ways to engage with customers across all digital marketing platforms. As customers increasingly demand round-the-clock

How Is Conversational Search Transforming The Digital Shopping Experience
How is Conversational Search transforming the digital shopping experience?

How is Conversational Search transforming the digital shopping experience? Research by Forrester says, “Search is a primary tool for customers throughout their life cycle. More than 90% of the consumers use one of the search channels offered (mostly general Internet

11 Examples Of Facebook Messenger Chatbots To Take Inspiration From
11 Examples of Facebook Messenger Chatbots To Take Inspiration From

11 Examples of Facebook Messenger Chatbots To Take Inspiration From With consumers demanding 24X7 assistance in various industries, including retail, banking, health, finance, etc., chatbots and virtual assistants are rapidly gaining traction.  Facebook Messenger bots have proven to be one

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