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  • What We Do
    • Usecases
      • Sentiment Analysis In Chatbot

        Sentiment Analysis in Chatbot

        Understand user emotions and give your conversations a human touch!

        Talk to our experts Learn more

        Sentiment analysis enables chatbots to understand user emotions and moods

        Underline 3

        Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

        Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

        BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

        Botcore Cta Banner Image
        How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
        Download Case Study

        Benefits of sentiment analysis in chatbots

        Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

        Improve customer engagement

        With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

        Sentiment Analysis In Chatbots Customer Segmentation

        Customer Segmentation

        Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

        Sentiment Analysis In Chatbots Upsell Better

        Upsell better

        Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

        Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

        Routing angry customers to human agents

        Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

        Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

        Learn what customers think about your brand

        Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

        Sentiment Analysis In Chatbots Designing Future Customer Strategy

        Designing future customer strategy

        Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

        Our Customers Around The World

        Underline 3 Clientsv3 1

        Why consider BotCore to build your sentiment analysis chatbot?

        Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

        Classification of sentiments

        Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

        Sentiment Analysis In Chatbot Sentiment Scoring

        Sentiment scoring

        Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

        Sentiment Analysis In Chatbot Domain Expertise

        Domain expertise

        We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

        Talk to our experts to learn more about BotCore

        Insights

        Underline 3

        6 ways chatbots can help improve customer engageme...

        Read More 7 Ways Marketing Bots Can Drive Lead Generation

        7 Ways Marketing Bots Can Drive Lead Generation

        Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

        Optimize your customer support in this holiday sea...

        Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

        23 Experts Share How Chatbots Will Transform Custo...

        Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

        From hire to retire – How chatbots can autom...

        Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

        All you need to know about conversational AI + wha...

        Read More How Are Chatbots Transforming The Oil And Gas Industry

        How are chatbots transforming the oil and gas indu...

        Read More Deploy Employee Experience Chatbots In Microsoft Teams

        Deploy Employee Experience Chatbots in Microsoft T...

        Read More

        Our Exclusive Ebooks

        Underline 3 Ebook 300x245

        a guide to choosing an enterprise bot builder platform

        Download Now Acuvate Eebook Mockup

        exploring the
        use cases of an enterprise chatbot

        Download Now

        Request A Demo

        Underline 3
      • Skype For Business Bots
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
      • Intranet Bots
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
      • Voice Assistants
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
      • Power BI Bots
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
      • Bot To Human Handoff
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
      • FAQ Chatbots
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
      • Chatbot For Office 365
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
      • B2B Chatbots
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
    • Functions
      • Sentiment Analysis In Chatbot

        Sentiment Analysis in Chatbot

        Understand user emotions and give your conversations a human touch!

        Talk to our experts Learn more

        Sentiment analysis enables chatbots to understand user emotions and moods

        Underline 3

        Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

        Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

        BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

        Botcore Cta Banner Image
        How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
        Download Case Study

        Benefits of sentiment analysis in chatbots

        Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

        Improve customer engagement

        With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

        Sentiment Analysis In Chatbots Customer Segmentation

        Customer Segmentation

        Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

        Sentiment Analysis In Chatbots Upsell Better

        Upsell better

        Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

        Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

        Routing angry customers to human agents

        Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

        Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

        Learn what customers think about your brand

        Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

        Sentiment Analysis In Chatbots Designing Future Customer Strategy

        Designing future customer strategy

        Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

        Our Customers Around The World

        Underline 3 Clientsv3 1

        Why consider BotCore to build your sentiment analysis chatbot?

        Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

        Classification of sentiments

        Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

        Sentiment Analysis In Chatbot Sentiment Scoring

        Sentiment scoring

        Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

        Sentiment Analysis In Chatbot Domain Expertise

        Domain expertise

        We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

        Talk to our experts to learn more about BotCore

        Insights

        Underline 3

        6 ways chatbots can help improve customer engageme...

        Read More 7 Ways Marketing Bots Can Drive Lead Generation

        7 Ways Marketing Bots Can Drive Lead Generation

        Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

        Optimize your customer support in this holiday sea...

        Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

        23 Experts Share How Chatbots Will Transform Custo...

        Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

        From hire to retire – How chatbots can autom...

        Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

        All you need to know about conversational AI + wha...

        Read More How Are Chatbots Transforming The Oil And Gas Industry

        How are chatbots transforming the oil and gas indu...

        Read More Deploy Employee Experience Chatbots In Microsoft Teams

        Deploy Employee Experience Chatbots in Microsoft T...

        Read More

        Our Exclusive Ebooks

        Underline 3 Ebook 300x245

        a guide to choosing an enterprise bot builder platform

        Download Now Acuvate Eebook Mockup

        exploring the
        use cases of an enterprise chatbot

        Download Now

        Request A Demo

        Underline 3
      • IT Helpdesk
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
      • Marketing
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
      • HR
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
      • Sales
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
      • Contact Center
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
      • Business Intelligence
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
      • Supply Chain
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
    • Industries
      • Sentiment Analysis In Chatbot

        Sentiment Analysis in Chatbot

        Understand user emotions and give your conversations a human touch!

        Talk to our experts Learn more

        Sentiment analysis enables chatbots to understand user emotions and moods

        Underline 3

        Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

        Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

        BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

        Botcore Cta Banner Image
        How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
        Download Case Study

        Benefits of sentiment analysis in chatbots

        Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

        Improve customer engagement

        With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

        Sentiment Analysis In Chatbots Customer Segmentation

        Customer Segmentation

        Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

        Sentiment Analysis In Chatbots Upsell Better

        Upsell better

        Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

        Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

        Routing angry customers to human agents

        Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

        Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

        Learn what customers think about your brand

        Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

        Sentiment Analysis In Chatbots Designing Future Customer Strategy

        Designing future customer strategy

        Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

        Our Customers Around The World

        Underline 3 Clientsv3 1

        Why consider BotCore to build your sentiment analysis chatbot?

        Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

        Classification of sentiments

        Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

        Sentiment Analysis In Chatbot Sentiment Scoring

        Sentiment scoring

        Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

        Sentiment Analysis In Chatbot Domain Expertise

        Domain expertise

        We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

        Talk to our experts to learn more about BotCore

        Insights

        Underline 3

        6 ways chatbots can help improve customer engageme...

        Read More 7 Ways Marketing Bots Can Drive Lead Generation

        7 Ways Marketing Bots Can Drive Lead Generation

        Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

        Optimize your customer support in this holiday sea...

        Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

        23 Experts Share How Chatbots Will Transform Custo...

        Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

        From hire to retire – How chatbots can autom...

        Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

        All you need to know about conversational AI + wha...

        Read More How Are Chatbots Transforming The Oil And Gas Industry

        How are chatbots transforming the oil and gas indu...

        Read More Deploy Employee Experience Chatbots In Microsoft Teams

        Deploy Employee Experience Chatbots in Microsoft T...

        Read More

        Our Exclusive Ebooks

        Underline 3 Ebook 300x245

        a guide to choosing an enterprise bot builder platform

        Download Now Acuvate Eebook Mockup

        exploring the
        use cases of an enterprise chatbot

        Download Now

        Request A Demo

        Underline 3
      • Manufacturing
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
      • CPG
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
      • Retail
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
      • Insurance
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
      • Automotive
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
      • Banking
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
      • Legal
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
      • Airlines
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
      • Media and Entertainment
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

          Underline 3

          6 ways chatbots can help improve customer engageme...

          Read More 7 Ways Marketing Bots Can Drive Lead Generation

          7 Ways Marketing Bots Can Drive Lead Generation

          Read More Optimize Your Customer Support In This Holiday Season Using Customer Engagement Bots

          Optimize your customer support in this holiday sea...

          Read More 23 Experts Share How Chatbots Will Transform Customer Experience In 2022

          23 Experts Share How Chatbots Will Transform Custo...

          Read More From Hire To Retire How Chatbots Can Automate Employee Engagement

          From hire to retire – How chatbots can autom...

          Read More All You Need To Know About Conversational Ai + What’s In It For Your Business

          All you need to know about conversational AI + wha...

          Read More How Are Chatbots Transforming The Oil And Gas Industry

          How are chatbots transforming the oil and gas indu...

          Read More Deploy Employee Experience Chatbots In Microsoft Teams

          Deploy Employee Experience Chatbots in Microsoft T...

          Read More

          Our Exclusive Ebooks

          Underline 3 Ebook 300x245

          a guide to choosing an enterprise bot builder platform

          Download Now Acuvate Eebook Mockup

          exploring the
          use cases of an enterprise chatbot

          Download Now

          Request A Demo

          Underline 3
      • Educational Institutions
        • Sentiment Analysis In Chatbot

          Sentiment Analysis in Chatbot

          Understand user emotions and give your conversations a human touch!

          Talk to our experts Learn more

          Sentiment analysis enables chatbots to understand user emotions and moods

          Underline 3

          Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

          Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

          BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

          Botcore Cta Banner Image
          How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
          Download Case Study

          Benefits of sentiment analysis in chatbots

          Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

          Improve customer engagement

          With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

          Sentiment Analysis In Chatbots Customer Segmentation

          Customer Segmentation

          Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

          Sentiment Analysis In Chatbots Upsell Better

          Upsell better

          Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

          Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

          Routing angry customers to human agents

          Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

          Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

          Learn what customers think about your brand

          Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

          Sentiment Analysis In Chatbots Designing Future Customer Strategy

          Designing future customer strategy

          Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

          Our Customers Around The World

          Underline 3 Clientsv3 1

          Why consider BotCore to build your sentiment analysis chatbot?

          Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

          Classification of sentiments

          Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

          Sentiment Analysis In Chatbot Sentiment Scoring

          Sentiment scoring

          Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identify significant emotional triggers, appropriate responses, and bring in human agents when required.  

          Sentiment Analysis In Chatbot Domain Expertise

          Domain expertise

          We have over 13+ years of experience in deploying digital workplace solutions for both medium and large-sized enterprises. Our expertise is recognized by leading industry analysts, including Forrester, Gartner, and Clearbox.

          Talk to our experts to learn more about BotCore

          Insights

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      • Sentiment Analysis In Chatbot

        Sentiment Analysis in Chatbot

        Understand user emotions and give your conversations a human touch!

        Talk to our experts Learn more

        Sentiment analysis enables chatbots to understand user emotions and moods

        Underline 3

        Humans are emotional beings. During customer service conversations with a chatbot, your customers expect the bot to understand their sentiments, tonality and moods and deliver appropriate responses.

        Sentiment analysis helps bots comprehend user moods by analyzing user inputs for words and phrases that correlate to a particular emotion.

        BotCore’s AI chatbots leverage natural language processing (NLP) and machine learning (ML) to understand customer mood, classify utterances into emotions, like anger, joy, etc., and score user input based on the sentiment’s intensity, helping bots steer conversations, modify responses, and bring in human agents when needed.

        Botcore Cta Banner Image
        How BotCore helped a leading FMCG company build a sentiment analysis bot that improved overall customer satisfaction and increased conversion.
        Download Case Study

        Benefits of sentiment analysis in chatbots

        Underline 3 Sentiment Analysis In Chatbots Improve Customer Engagement

        Improve customer engagement

        With sentiment analysis, bots can understand and adapt to the customer’s emotions and modify responses accordingly, creating engaging, memorable customer engagement.

        Sentiment Analysis In Chatbots Customer Segmentation

        Customer Segmentation

        Sentiment analysis provides valuable insights into your happiest and most dissatisfied customers. By segmenting your customer base, you can prioritize support for the unhappy customers while rewarding the most loyal ones.

        Sentiment Analysis In Chatbots Upsell Better

        Upsell better

        Chatbots can use sentiment analysis to identify happy customers and generate upsell and cross sell opportunities with the right product recommendations.

        Sentiment Analysis In Chatbots Routing Angry Customers To Human Agents

        Routing angry customers to human agents

        Sentiment analysis enables bots to gauge customer emotion as early as possible, allowing them to route frustrated customers to a human agent for more efficient support.

        Sentiment Analysis In Chatbots Learn What Customers Think About Your Brand

        Learn what customers think about your brand

        Sentiment analysis also helps you understand how satisfied your customers are with your brand, products, and services, and enables you to improve customer experiences.

        Sentiment Analysis In Chatbots Designing Future Customer Strategy

        Designing future customer strategy

        Sentiment analysis helps you comprehend overall customer satisfaction and effectiveness of products and services, assisting you with designing strong marketing and product strategies.

        Our Customers Around The World

        Underline 3 Clientsv3 1

        Why consider BotCore to build your sentiment analysis chatbot?

        Underline 3 Sentiment Analysis In Chatbot Classification Of Sentiments

        Classification of sentiments

        Emotions affect customers’ choices, and BotCore’s chatbot effectively analyzes user utterances to identify sentiments, such as anger, disgust, joy, positivity, etc., even uncovering multiple emotions in a single user input.

        Sentiment Analysis In Chatbot Sentiment Scoring

        Sentiment scoring

        Our bot ranks customer emotions based on their intensity, both for individual messages and at the aggregate level (for the entire session), to identif