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Deploy enterprise-grade IT Helpdesk Bot in your Microsoft Teams now. Follow the two simple steps below to install bot in teams

Step 1 :

Click here to download the manifest.

Step 2 :

Upload the manifest file in your MS Teams App and start chatting.

I Save Cost, Time, Effort and Accelerate Response Time

Install me on MS Teams and say Hi! I am all set to work with you!

I answer all your queries on IT support in a jiffy and keep track of all your requests, reset passwords, receive outage alerts, update software and much more. I can answer all your IT queries, get you responses from the internet search or connect you with a Live Agent for additional support. I can provide answers instantly 24/7 and free up your IT team so that they can handle more complex issues. And yes, I can speak to you in multiple languages. Now, won’t you want me as your colleague?

I Deliver Performance at Scale

Anytime, anywhere on any device, multiple queries get immediate support, without any compromise.

IT Helpdesk Bot as a Digital Colleague

Answers Natural Language Queries
Answers natural language queries
Provides Instant Troubleshooting
Provides instant troubleshooting
Enables Seamless Agent Handover
Enables seamless Agent Handover
Supports Carousels Cards Buttons And Rich Media
Supports carousels, cards, buttons, and rich media
Replies In Voice And Or Chat
Replies in voice and/or chat
Performs Bing Search
Performs Bing search
Sends Email Notifications
Sends email notifications
Delivers 24x7 Support
Delivers 24X7 support
Increases Usability With Adaptive Ui
Increases usability with adaptive UI
Provides Multilingual Support
Provides multilingual support
Provides Multi Channels Access
Provides multi-channels access

IT Helpdesk Bot as a digital IT team member:

Improves Productivity With Rpa Edge
Improves productivity with RPA edge
Enhances Performance With Guaranteed Uptime
Enhances performance with guaranteed uptime
Secures Access With Authentication Management
Secures access with authentication management
Enables No Code Third Party Integrations
Enables no code third-party integrations (ServiceNow, Jira, Service Desk Plus, Salesforce, etc.)
Supports Itsm Incident Management Support
Supports ITSM incident management support
Provides Prebuilt Dashboards And Analytics
Provides prebuilt dashboards and analytics
Designs Intuitive Admin Account
Analyses satisfaction scores
Provides Multilingual Support
Designs intuitive admin account
Tracks Outage Alerts
Tracks outage alerts

Watch Me in Action

IT Helpdesk Bot - Create Ticket/Incident Use case

IT Helpdesk Bot - Handover to Live Agent Use Case

IT Helpdesk Bot - Transfer from one Live Agent to another Use Case

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