Nathan has joined as a Marketing Manager. A typical day in the life of someone in this role entails multiple team meetings, client interactions and brainstorming sessions that require them to access records and data insights on the go. Also, since marketing managers almost always have days that are jam-packed, having someone take care of handling internal processes such as applying for leave, giving appraisals, searching for reports and information and keeping them abreast of upcoming meetings etc. would be a boon. Someone like a personal assistant; BUT, not everyone can have an assistant tracking these details. It is just not a feasible option. However, everyone can seek help from a virtual assistant. In order to see how chatbots are helping Nathan handle daily life at ABC Corp., let us look at some scenarios.
Recruitment
When Nathan applied for the position at ABC Corp., he was immediately sent a text message by Allie, ABC’s recruitment bot.
Allie: Hello Nathan. I am Allie from ABC Corp. I am reaching out to you in response to your application for the position of Marketing Manager.
Allie: We see that your skill set matches that which is required for the role. Could I go ahead and set up an interview for you with our GM-Marketing?
Nathan: Thanks, Allie Sure!
Allie: Thank you Nathan. Would the 1st July 2019, 12 PM work for you?
Nathan: Umm…will I be required to come to your HQ location?
Allie: That will not be necessary. I see that you are based in a different city, hence we could have the interview via Skype. Is that okay?
Nathan: That would be perfect. Thank you!
Allie: You are welcome. Please add ABCCorp as a contact on Skype. I have sent you a calendar invite for the interview. Kindly acknowledge the same.
Nathan: Sure.
Allie: Thank you Nathan. Have a great day ahead. And good luck for the interview!
Nathan was extremely pleased with how efficient Allie was in reaching out to him quickly, understanding his location criteria and setting up an interview accordingly. In a recent survey by Allegis it was noted that 58% of candidates were comfortable interacting with AI and recruitment chatbots in the early stages of the application process. In fact, about 66% of candidates were comfortable with AI and chatbots taking care of interview scheduling and peripheral activity.
Essentially, a recruitment chatbot can collect information from candidates such as their resume and contact information, help set up an interview with a human stakeholder based on his/her calendar, collect screening details such as experience and skills and answer the candidate’s basic questions about the job.
Learn more: How Chatbots Can Simplify the Recruitment Process
Jagan Jami