The face of sales, marketing and customer service has transformed with the advent of GDPR and organizations will have to abide by the new rules. The points listed above are only a few key tips which will help you stay GDPR-compliant when your chatbot interacts with and collects data from your customers.
GDPR is a vast subject and if you’re planning to build a GDPR compliant chatbot, taking the help of a trusted consultant can make the process smooth.
Acuvate has helped large and medium-sized companies across industries like insurance, banking, financial services, etc. in building GDPR-compliant chatbots and follow a stringent procedure to ensure the chatbot is compliant at every step of its functioning.
For more information on this topic, feel free to reach out to our GDPR and AI experts for a free consultation.