22 Jan
7 Advanced Chatbot Features To Consider in 2021
7 Advanced Chatbot Features To Consider in 2021 80% of businesses are expected to have some sort of chatbot automation by 2021. Business Insider The year 2020 has seen an unprecedented rise in the use of chatbots. Amidst the uncertainties
22 Apr
9 Components Of A High-Performing Chatbot
9 Components Of A High-Performing Chatbot Chatbot conversations will deliver $8 billion in cost savings by 2022– Juniper Research Chatbots are being widely used by businesses. But what does it take to build a truly advanced and enterprise-grade chatbot? Let’s
09 Apr
6 Factors To Consider When Selecting Your First AI Pilot Project
6 Factors To Consider When Selecting Your First AI Pilot Project According to Gartner’s CIO Agenda Survey, 46 percent of CIOs have plans to adopt AI in their corporate realm. Over the past few years, AI has impacted various functions
26 Oct
5 Top Contact Center Automation Trends to Watch For: RPA, Chatbots, and More!
5 Top Contact Center Automation Trends To Watch For: RPA, Chatbots, And More! the importance of automation in customer contact centers Customer service as an industry has boomed over the past decade and a half and is valued at $350 billion. Knowing