Artificial Intelligence Archives - Page 10 of 13

Abhishek Shanbhag

April 6, 2018

How Chatbots are Revolutionizing The HR Department

From recruitment to onboarding to delivering a stellar employee experience to reducing cost-per-contact, Chatbots offer numerous use cases for the HR department. As someone who helped deploy multifaceted HR chatbots for Fortune 500 companies, SMBs and start-ups, we created this infographic to educate you on the how AI chatbots can…

Rakesh Reddy

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March 30, 2018

How Chatbots Can Help IT Helpdesk Teams Hit SLA Target

30 percent of tickets are password-reset related despite the fact that 69% of support teams allow their customers to reset at least some of their passwords without contacting the IT helpdesk– HDI Ensuring that an IT help desk or service desk is running hassle free at all times is an ongoing…

Abhishek Shanbhag

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March 23, 2018

Chatbots: AI’s Most Practical Use Case for The Digital Workplace

WHAT DOES A DIGITAL WORKPLACE STAND FOR? A survey by the SMG/CMSWire and Digital Workplace Group as an industry insight for the 2017 Digital Workplace Experience conference revealed that 95 percent of organizations agree that a digital workplace is important. There are several definitions of a digital workplace, so it’s really important…

Abhishek Shanbhag

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March 19, 2018

How AI will Impact IT Service Management

If anyone were to put together a list of technologies with the greatest potential, Artificial Intelligence (AI) would undoubtedly top it. AI is maximizing effective utilization of technology in the workplace and altering the business workflow to its best form. In fact, ITSM organizations have started using AI to achieve…

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