Chatbot Benefits Archives

Jagan Jami

March 30, 2020

Amid COVID-19, How Are Chatbots Solving IT Help Desk Challenges

The COVID-19 pandemic has been a serious wake up call for companies which put digital transformation and AI adoption in the back-burner. It made us all realize that adopting emerging digital and AI technologies is not so much an option but a necessity. One significant area where digital transformation has…

Poonam Chug

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February 14, 2020

12 Experts Share The Biggest Chatbot Trends For 2020!

In the past decade, we have seen the emergence of several AI technologies. And one of the most significant one among them are chatbots. In the last few years, we have not only seen the emergence of AI chatbots but also their exponential growth and rapid adoption among enterprises. While…

Abhishek Shanbhag

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March 29, 2019

Take Your Chatbots To The Next Level With These New Capabilities

The adoption of chatbots in enterprises has grown exponentially in the last decade and today, we can see organizations of all sizes using bots for a variety of use cases and functions. A report by Markets and Markets shows that the chatbot market will be worth $9.4 billion by 2024. …

10 Powerful Benefits Of Chatbots In Customer Service The Smarketers Blog Image

Abhishek Shanbhag

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July 12, 2018

10 Powerful Benefits Of Chatbots In Customer Service

Thanks to artificial intelligence and machine learning technologies, today’s chatbots have become invaluable tools for customer service operations. They are not only streamlining and optimizing customer experiences at every stage in the service process but are also proving to be helpful aids to customer service representatives. Here are 10 powerful…

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