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Leverage Microsoft Power Virtual Agents To Accelerate Your Crisis Response

Leverage Microsoft Power Virtual Agents To Accelerate Your Crisis Response As the world continues its struggle amidst the COVID-19 pandemic, the onus on staying connected with employees in an increasingly remote work environment is the utmost concern for businesses. They

Chatbot Components
9 Components Of A High-Performing Chatbot

9 Components Of A High-Performing Chatbot Chatbot conversations will deliver $8 billion in cost savings by 2022- Juniper ResearchChatbots are being widely used by businesses. But what does it take to build a truly advanced and enterprise-grade chatbot? Let’s explore!

It Help Desk Challenges
Amid COVID-19, How Are Chatbots Solving IT Help Desk Challenges

Amid COVID-19, How Are Chatbots Solving IT Help Desk Challenges The COVID-19 pandemic has been a serious wake up call for companies which put digital transformation and AI adoption in the back-burner. It made us all realize that adopting emerging

Why Are We Excited About Power Virtual Agents
Why are we excited about Power Virtual Agents?

Why Are We Excited About Power Virtual Agents? At this year’s Ignite , Microsoft made several announcements related to conversational AI and chatbots. One of the key announcements that caught our attention is the launch of Power Virtual Agents as a part

Chatbots Glossary 35 Terms You Need To Know
Chatbots Glossary – 35 Terms You Need To Know

Chatbots Glossary – 35 Terms You Need To Know Chatbots have gone so mainstream that most people know what they are and their various applications. However, not many people can talk fluidly about it without asking for explanations on certain

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