28 Nov
Multilingual Chatbots: Benefits And Key Implementation Considerations
Multilingual Chatbots: Benefits And Key Implementation Considerations introduction Chatbot – the poster child of artificial intelligence is taking the tech world by a storm. Wonder why? It’s easier to realize a quick value add in terms of business outcomes and
26 Oct
5 Top Contact Center Automation Trends to Watch For: RPA, Chatbots, and More!
5 Top Contact Center Automation Trends To Watch For: RPA, Chatbots, And More! the importance of automation in customer contact centers Customer service as an industry has boomed over the past decade and a half and is valued at $350 billion. Knowing
05 Oct
Comparing The Top Bot Development Frameworks
Comparing The Top Bot Development Frameworks Chatbots are noticeably one of the most popular AI technologies. In the past few years, chatbots have been transforming customer and employee experience, simplifying business workflows and reducing costs. With the rise in demand
14 Aug
Major Artificial Intelligence Applications In The Telecommunications Industry
Major Artificial Intelligence Applications In The Telecommunications Industry Over the last few decades, the telecom industry has rapidly shifted from basic phone and internet services to a far more evolved space featuring mobile, wearables and automation, making it one of
22 Jun
Chatbots vs Apps: What does your business need?
Chatbots Vs Apps: What Does Your Business Need? Just as with any new technology that enters the market, there is always the lingering question of whether the new technology will replace the old. This question has led to an ongoing
01 Jun
7 Chatbot Myths You Need To Stop Believing
7 Chatbot Myths You Need To Stop Believing By 2020, at least 80% of businesses are expected to have some form of chatbot automation implemented– Business Insider In the last few years, there has been much hype around chatbots and Artificial