9 Components Of A High-Performing Chatbot
Chatbot conversations will deliver $8 billion in cost savings by 2022- Juniper ResearchChatbots are being widely used by businesses. But what does it take to build a truly advanced and enterprise-grade chatbot? Let’s explore! Conversational UXAn excellent Conversational UX is
Chatbots Glossary – 35 Terms You Need To Know
Chatbots have gone so mainstream that most people know what they are and their various applications. However, not many people can talk fluidly about it without asking for explanations on certain concepts. Here are a few chatbot-related terminologies that can
Understanding The Role Of Sentiment Analysis In Chatbots
Chatbot technology has had an undeniable impact on digital transformation of organizations; customer experience management, in particular. When we talk about conversational AI solutions and other AI-based applications for augmenting customer and employee experience, chatbots emerge as a front-runner.According to Gartner,
7 quick tips for designing a chatbot personality
One of the key factors for creating better conversational user experiences (CUX) and driving chatbot user adoption is the chatbot personality. Having the right personality enables the chatbot to conduct human-like, rich, personalized and relatable conversations with users and establishes
Top 5 Myths About AI You should stop believing
As much as AI and its abilities are being spoken about and speculated today, there are quite a few myths that are doing the rounds as well. While some believe that it to be a deus ex machina, a tool
RPA Bots: Understanding The Chatbot And RPA Integration
“AS AI BECOMES MORE COMMON, APPLICATIONS THAT EMPLOY IT MUST WORK EFFECTIVELY WITH OTHERS EMPLOYING SIMILAR TECHNOLOGIES, WHICH WILL RESULT IN CHAINS AND MESHES OF AI SYSTEMS THAT WORK SIMULTANEOUSLY TOWARD THEIR INDIVIDUAL GOALS IN A COOPERATIVE BUT DECOUPLED FASHION” – GARTNERIf
