16 Mar
How Chatbots Are Helping The Fight Against The COVID-19 Crisis
How Chatbots Are Helping The Fight Against The COVID-19 Crisis As the impacts of the pandemic deepen and governments continue to enforce social quarantine to “flatten the curve”, it is innovative technologies like chatbots that are coming to the rescue.
11 Nov
Why are we excited about Power Virtual Agents?
Why Are We Excited About Power Virtual Agents? At this year’s Ignite , Microsoft made several announcements related to conversational AI and chatbots. One of the key announcements that caught our attention is the launch of Power Virtual Agents as a part
24 May
Understand The Chatbot Integrations With Different Enterprise Systems
Understand The Chatbot Integrations With Different Enterprise Systems Chatbots are seeping into our everyday lives with their seamlessness and convenience. Gartner predicts that 85% of customer interactions will be held without human intervention in 2020. Business leaders recognize the cost
29 Mar
Take Your Chatbots To The Next Level With These New Capabilities
Take Your Chatbots To The Next Level With These New Capabilities The adoption of chatbots in enterprises has grown exponentially in the last decade and today, we can see organizations of all sizes using bots for a variety of use
18 Mar
How To Convince Your Leadership To Deploy Enterprise Chatbots
How To Convince Your Leadership To Deploy Enterprise Chatbots From customer support, business intelligence, service management, lead generation to information retrieval, chatbots have gained widespread adoption across functions. The reason why organizations are actively embracing bot technology is that chatbots
28 Jan
How chatbots help you reduce customer service costs
How Chatbots Help You Reduce Customer Service Costs As businesses today incorporate AI and automation technology into their customer service workflows and day to day business in general, chatbots are a high-value addition to the mix. However, what business stakeholders