Digital Assistants Archives

Top Use Cases Of Chatbots In The Banking And Finance Industry

Pradeep Tigulla

August 4, 2022

Top use cases of Chatbots in the Banking and Finance Industry

Chatbots have come a long way since the first time they were used by a banking application in 2015. With advancements in AI, NLP, and new communication channels like Google Home, Alexa, and social media platforms, they are now widely being used by almost all popular banks and financial institutions. …

Conversational Commerce In Various Social Channels

Abhishek Shanbhag

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July 6, 2022

Conversational Commerce in various Social Channels

We live in an era where artificial intelligence (AI) has taken over every aspect of our being. And customer experience (CX) is not alien to it. As the world embraces new-age customer experiences (CX) with open hands, warranting the delivery of hyper-personalized customer engagement to a more informed, connected, and…

Choosing Your Conversational AI Platform

Abhishek Shanbhag

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June 30, 2022

Choosing your Conversational AI Platform

With the growing popularity of conversational AI as a facilitator delivering instant, personalized, and meaningful engagement to customers and employees, the market is flooded with constantly evolving tools and solutions that make this a reality. In fact, conversational AI is expected to mature into a $1.3 billion market by 2025,…

How To Effectively Support Your Remote Workforce With Hr Digital Assistants

Rakesh Reddy

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April 17, 2020

How to Effectively Support Your Remote Workforce With HR Digital Assistants

The COVID-19 pandemic has turned the world upside down, leaving many businesses grappling to adjust to a new normal that is constantly changing. Specifically, extended lockdowns are forcing businesses to implement a long term work-from-home model. In fact, leading tech giants are heading this revolution with most of them allowing…

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