How Different CPG Companies Are Using Chatbots To Drive Customer Experience The importance of personalized customer experience in the CPG (Consumer Packaged Goods) industry cannot be overstated. However, this is easier said than done. The sheer scale of engaging personally
A Comprehensive Guide To Understanding Chatbots What is a chatbot The past and the present of chatbots What are chatbots capable of doing? Important chatbot features you should be aware of Use cases and benefits Functions
How Chatbots Are Helping The Fight Against The COVID-19 Crisis As the impacts of the pandemic deepen and governments continue to enforce social quarantine to “flatten the curve”, it is innovative technologies like chatbots that are coming to the rescue.
7 Chatbot Myths You Need To Stop Believing By 2020, at least 80% of businesses are expected to have some form of chatbot automation implemented– Business InsiderIn the last few years, there has been much hype around chatbots and Artificial Intelligence