How Can Traditional Banks Challenge the Fintech Space With Conversational AI? In today’s highly digitized business landscape, customers have come to expect seamless engagement across the broad spectrum of banking and financial services. More than two years into the pandemic,
Choosing your Conversational AI Platform With the growing popularity of conversational AI as a facilitator delivering instant, personalized, and meaningful engagement to customers and employees, the market is flooded with constantly evolving tools and solutions that make this a reality.
Top Voice Bot Use Cases In Different Industries A few years back, voice search and voice-based assistants were more a novelty than common parlance. With the advent of more powerful AI, natural language processing (NLP), and speech recognition technologies, AI-based
How can sales chatbots boost revenue? The COVID-19 pandemic has established a new normal in the way customers interact with brands. With the dramatic increase in online shopping and rapid digitization, customer expectations have pivoted drastically. Customers now want brands
Generate 5X ROI on chatbots with a personalized engine Way back in 1998, Jeff Bezos once remarked, “If we have 4.5 million customers, we shouldn’t have one store. We should have 4.5 million stores.” More than two decades later, one