5 Reasons For Enterprise Chatbot Failure And How To Avoid Them
5 Reasons For Enterprise Chatbot Failure and How to avoid them

5 Reasons For Enterprise Chatbot Failure and How to avoid them A Forrester Report declared that “the majority of chatbots were poorly- implemented, systematically ruining customer experiences and - in the case of the worst incarnations - nothing more than

How Chatbots Can Boost The Customer Retention Rate
How Chatbots Can Boost The Customer Retention Rate

How Chatbots Can Boost The Customer Retention Rate As the world worked together to curb the COVID-19 pandemic, 2020 became the year when businesses were concerned with retaining customer loyalty, even if it meant taking a temporary hit to the

How Is Ai Transforming Enterprise Software Applications V1
How is AI Transforming Enterprise Software Applications

How Is AI Transforming Enterprise Software Applications A recent survey by Gartner predicts, “By 2021, 40% of new enterprise applications implemented by service providers will include AI technologies.”The world of business is undergoing a massive change owing to the rapid

Experts
12 Experts Share The Biggest Chatbot Trends For 2020!

12 Experts Share The Biggest Chatbot Trends For 2020! In the past decade, we have seen the emergence of several AI technologies. And one of the most significant one among them are chatbots. In the last few years, we have

Improve Fcr At Your Contact Center
7 Ways To Improve FCR At Your Contact Center

7 Ways To Improve FCR At Your Contact Center First Call Resolution (FCR) is an indispensable metric for contact centres to measure and improve.Research conducted by Ascent Group suggests that 60% of companies measuring FCR for a year or longer

Take Your Chatbots To The Next Level
Take Your Chatbots To The Next Level With These New Capabilities

Take Your Chatbots To The Next Level With These New Capabilities The adoption of chatbots in enterprises has grown exponentially in the last decade and today, we can see organizations of all sizes using bots for a variety of use

Subscribe to our monthly newsletter to get the latest updates directly to your mailbox!

2021 Acuvate. All rights reserved