13 Apr
How Dynamics 365 Virtual Agents Can Supercharge Your Customer Service
How Dynamics 365 Virtual Agents Can Supercharge Your Customer Service Delivering positive customer experiences has become critical for organizations to drive engagement, purchases, loyalty and retention. To this end, many enterprise leaders have deployed AI customer service technologies like chatbots
09 Apr
6 Factors To Consider When Selecting Your First AI Pilot Project
6 Factors To Consider When Selecting Your First AI Pilot Project According to Gartner’s CIO Agenda Survey, 46 percent of CIOs have plans to adopt AI in their corporate realm. Over the past few years, AI has impacted various functions