Using AR and chatbots to increase customer engagement Customers seek personalization while shopping for products. With most of the purchasing happening online, businesses are turning to advanced technologies to facilitate more interactive and engaging buying experiences for their customers. An
Why The Future Of Chatbots is Low-Code Gartner predicts, Low-code application building would gather more than 65% of all app development functions by the year 2024. The COVID-19 pandemic has disrupted the entire business landscape and compelled businesses to face
9 Major Chatbot Trends for 2021 It goes without saying that in 2020, AI & chatbots have accelerated digital transformation journeys of enterprises across the globe. Due to the unique challenges posed by the pandemic, customers’ shopping habits transitioned to
Why Voice Bots Are The Future Of Contact Center Customer Service 2020 is the year of customer service transformation. The unique challenges posed by the COVID-19 pandemic caused a wave of uncertainty and panic among consumers. Customers’ natural tendency to
How Chatbots Can Boost The Customer Retention Rate As the world worked together to curb the COVID-19 pandemic, 2020 became the year when businesses were concerned with retaining customer loyalty, even if it meant taking a temporary hit to the
A Comprehensive Guide For Conversational AI Planning to implement conversational AI in your organization? Read this comprehensive guide to get a full understanding of conversational AI, how it works, and its capabilities and use cases. What is Conversational AI? Conversational