19 Apr
How Chatbots Can Simplify the Recruitment Process
How Chatbots Can Simplify The Recruitment Process According to CareerBuilder, over 67% of the applicants have a positive impression about organizations who keep them updated throughout the application process. However, it is a herculean task for recruiters to provide regular updates
13 Apr
9 Ways To Enhance Chatbot Security
9 Ways To Enhance Chatbot Security Chatbots are the hottest new digital technology. Advancements in messaging platforms and conversational channels are quickly increasing chatbot development rates. Gartner predicts that by 2019, 40% of enterprises will be actively using chatbots to facilitate
06 Apr
How Chatbots are Revolutionizing The HR Department
How Chatbots Are Revolutionizing The HR Department From recruitment to onboarding to delivering a stellar employee experience to reducing cost-per-contact, Chatbots offer numerous use cases for the HR department. As someone who helped deploy multifaceted HR chatbots for Fortune 500
30 Mar
How Chatbots Can Help IT Helpdesk Teams Hit SLA Target
How Chatbots Can Help IT Helpdesk Teams Hit SLA Target 30 percent of tickets are password-reset related despite the fact that 69% of support teams allow their customers to reset at least some of their passwords without contacting the IT
23 Mar
Chatbots: AI’s Most Practical Use Case for The Digital Workplace
Chatbots: AI’s Most Practical Use Case For The Digital Workplace WHAT DOES A DIGITAL WORKPLACE STAND FOR? A survey by the SMG/CMSWire and Digital Workplace Group as an industry insight for the 2017 Digital Workplace Experience conference revealed that 95 percent of
07 Mar
What are enterprise chatbot platforms and what are they for?
What Are Enterprise Chatbot Platforms And What Are They For? “Bots are the new apps” says Microsoft CEO Satya Nadella, “Individual apps are out, Bots are in” says Gartner. While Chatbots are the new technological buzzword in the enterprise world,