28 Nov
Multilingual Chatbots: Benefits And Key Implementation Considerations
Multilingual Chatbots: Benefits And Key Implementation Considerations introduction Chatbot – the poster child of artificial intelligence is taking the tech world by a storm. Wonder why? It’s easier to realize a quick value add in terms of business outcomes and
09 Nov
How To Make A Chatbot Intelligent?
How To Make A Chatbot Intelligent? Artificial intelligence (AI) has mostly been an obsession for research departments and development shops. Recently, however, the potential business ROI for the enterprise community in the form of amplified customer/employee digital experience extended intelligent
26 Oct
5 Top Contact Center Automation Trends to Watch For: RPA, Chatbots, and More!
5 Top Contact Center Automation Trends To Watch For: RPA, Chatbots, And More! the importance of automation in customer contact centers Customer service as an industry has boomed over the past decade and a half and is valued at $350 billion. Knowing
05 Oct
Comparing The Top Bot Development Frameworks
Comparing The Top Bot Development Frameworks Chatbots are noticeably one of the most popular AI technologies. In the past few years, chatbots have been transforming customer and employee experience, simplifying business workflows and reducing costs. With the rise in demand
19 Sep
5 Tips To Ensure Your Chatbot Is GDPR Compliant
5 Tips To Ensure Your Chatbot Is GDPR Compliant Chatbots are the latest emerging technologies used by organizations to improve customer service and reduce costs. Most companies today have deployed chatbots in various messaging apps, websites and portals to provide
07 Sep
Envisioning The Work-Life Of An Employee In A Chatbot-Driven Enterprise
Envisioning The Work-Life Of An Employee In A Chatbot-Driven Enterprise Meet Nathan. He has recently joined ABC Corp. as a Marketing Manager. The new job means a new city and the tension associated with relocation. But one thing that Nathan