7 Advanced Chatbot Features To Consider In 2021
7 Advanced Chatbot Features To Consider in 2021

7 Advanced Chatbot Features To Consider in 2021 80% of businesses are expected to have some sort of chatbot automation by 2021.Business InsiderThe year 2020 has seen an unprecedented rise in the use of chatbots. Amidst the uncertainties caused by

How Agent Assist Bots Help Improve Customer Service Productivity
How Agent Assist Bots Help Improve Customer Service Productivity

How Agent Assist Bots Help Improve Customer Service Productivity Customer service agents not only have to resolve customer queries accurately but also need to do that in the least amount of time. Average Handling Time (AHT), therefore, is one of

A Comprehensive Guide To Understanding Chatbot
A Comprehensive Guide To Understanding Chatbots

A Comprehensive Guide To Understanding Chatbots What is a chatbot The past and the present of chatbots What are chatbots capable of doing? Important chatbot features you should be aware of Use cases and benefits &nbsp &nbsp &nbsp &nbsp Functions

Understanding The Role Of Sentiment Analysis In Chatbots
Understanding The Role Of Sentiment Analysis In Chatbots

Understanding The Role Of Sentiment Analysis In Chatbots Chatbot technology has had an undeniable impact on digital transformation of organizations; customer experience management, in particular. When we talk about conversational AI solutions and other AI-based applications for augmenting customer  and

How To Make A Chatbot Intelligent V3
How To Make A Chatbot Intelligent?

How To Make A Chatbot Intelligent? Artificial intelligence (AI) has mostly been an obsession for research departments and development shops. Recently, however, the potential business ROI for the enterprise community in the form of amplified customer/employee digital experience extended intelligent

10 Powerful Benefits Of Chatbots In Customer Service The Smarketers Blog Image
10 Powerful Benefits Of Chatbots In Customer Service

10 Powerful Benefits Of Chatbots In Customer Service Thanks to artificial intelligence and machine learning technologies, today’s chatbots have become invaluable tools for customer service operations. They are not only streamlining and optimizing customer experiences at every stage in the

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