How Can Ai And Chatbots Improve Support Agent Experience & Productivity
How can AI and chatbots improve support agent experience & productivity

How can AI and chatbots improve support agent experience & productivity According to a survey, post-covid, 59% of customers will care even more about customer experience than they did in the “before times” when deciding which companies to support or

How Agent Assist Bots Help Improve Customer Service Productivity
How Agent Assist Bots Help Improve Customer Service Productivity

How Agent Assist Bots Help Improve Customer Service Productivity Customer service agents not only have to resolve customer queries accurately but also need to do that in the least amount of time. Average Handling Time (AHT), therefore, is one of

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