28 Feb
Human Hand-off in Service Desk Bots
Human Hand-Off In Service Desk Bots Have you ever wondered if your Bot is “intelligent” enough to handle all possible conversations with the end user? What if the Bot needs to transition the conversation to a live human agent to ensure maximum
07 Feb
Different ways your business can use chatbots
Different Ways Your Business Can Use Chatbots ‘80% of businesses want chatbots by 2020’ is projected by Oracle. While there are some are rule-based chatbots built for simpler tasks, the story is treading towards AI powered chatbots for intelligent and complex
26 Jan
How Can AI Bots Increase IT Helpdesk Support Efficiency?
How Can AI Bots Increase IT Helpdesk Support Efficiency? In the rapidly evolving digital landscape, enterprises are constantly facing challenges to balance the act of minimizing costs and driving efficiencies. In the enterprise, IT helpdesk has become an indispensable part
17 Nov
22 Experts Predict How Artificial Intelligence Will Impact The Future Of Work
22 Experts Predict How Artificial Intelligence Will Impact The Future Of Work Artificial Intelligence is the hottest buzzword in the tech industry. There have been a lot of predictions and speculations on how AI is going to take the world
08 Nov
How AI-powered Enterprise chatbot platforms are transforming the future of work
How AI-Powered Enterprise Chatbot Platforms Are Transforming The Future Of Work Artificial Intelligence – The one word that is at the tip of every technophiles tongue. Even though many may not understand the concept and functionalities of AI completely, we can