12 Jul
10 Powerful Benefits Of Chatbots In Customer Service
10 Powerful Benefits Of Chatbots In Customer Service Thanks to artificial intelligence and machine learning technologies, today’s chatbots have become invaluable tools for customer service operations. They are not only streamlining and optimizing customer experiences at every stage in the
12 Jun
4 Amazing Things Enterprise Chatbots Can Do For Users
Amazing Things Enterprise Chatbots Can Do For Users A report by Markets and Markets reveals that the chatbots market is set to be worth 3,172.0 Million USD by 2021. It isn’t too far fetched, at this point, to claim that bots just
25 May
Top chatbot use cases in different industries
Top Chatbot Use Cases In Different Industries Chatbots are proliferating in every industry known to humans. Almost 80 percent of businesses look forward to investing or deploy in chatbots by 2020. With penetrating adoption rate, the production and implementation of chatbots would
13 Apr
9 Ways To Enhance Chatbot Security
9 Ways To Enhance Chatbot Security Chatbots are the hottest new digital technology. Advancements in messaging platforms and conversational channels are quickly increasing chatbot development rates. Gartner predicts that by 2019, 40% of enterprises will be actively using chatbots to facilitate
06 Apr
How Chatbots are Revolutionizing The HR Department
How Chatbots Are Revolutionizing The HR Department From recruitment to onboarding to delivering a stellar employee experience to reducing cost-per-contact, Chatbots offer numerous use cases for the HR department. As someone who helped deploy multifaceted HR chatbots for Fortune 500
23 Mar
Chatbots: AI’s Most Practical Use Case for The Digital Workplace
Chatbots: AI’s Most Practical Use Case For The Digital Workplace WHAT DOES A DIGITAL WORKPLACE STAND FOR? A survey by the SMG/CMSWire and Digital Workplace Group as an industry insight for the 2017 Digital Workplace Experience conference revealed that 95 percent of