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Discover fresh insights and innovative ideas by exploring our blog,  where we share creative perspectives

Top 5 Ways Intelligent Virtual Assistants Augment Customer Contact Centers in Europe
September 12, 2022

Top 5 Ways Intelligent Virtual Assistants Augment Customer Contact Centers in Europe

In today’s fast-paced, digital-first world, customer needs and expectations continue to rise, raising the demand for customer contact centers all over the globe.  In Europe, particularly, the change in customer demographics and the growing popularity of e-commerce has led to increasing pressure on contact centers for customer support. Here, companies,…
Conversational AI For Your Business

All you need to know about conversational AI + what’s in it for your business

Ever since the pandemic wreaked havoc on the entire business landscape, customer and employee experiences (CX and EX) have transformed drastically. With the advent of various technologies, customers now expect personalized, immersive, and end-to-end brand engagement. Even employees are now considered customers of a digital world— expecting seamless collaboration and…

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