Top 5 Ways Intelligent Virtual Assistants Augment Customer Contact Centers in Europe In today’s fast-paced, digital-first world, customer needs and expectations continue to rise, raising the demand for customer contact centers all over the globe. In Europe, particularly, the change
All you need to know about conversational AI + what’s in it for your business Ever since the pandemic wreaked havoc on the entire business landscape, customer and employee experiences (CX and EX) have transformed drastically. With the advent of