18 May
Total Experience in the Age of Conversational AI Platforms
Total Experience in the Age of Conversational AI Platforms This new decade that began with the COVID-19 pandemic ushered in an era of business experiences that are mobile, remote, and digital-centric. The keywords here being “experiences” and “digital.” Yes, we
22 Nov
All you need to know about conversational AI + what’s in it for your business
All you need to know about conversational AI + what’s in it for your business Ever since the pandemic wreaked havoc on the entire business landscape, customer and employee experiences (CX and EX) have transformed drastically. With the advent of
01 Nov
Deploy Employee Experience Chatbots in Microsoft Teams
Deploy Employee Experience Chatbots in Microsoft Teams Over the past year, Microsoft customers have spent most of their time collaborating and working within Teams. Indeed, with 145 million daily active users, Microsoft Teams has emerged as the go-to platform for
22 Jul
Using Employee Experience Chatbots to Drive Hybrid Workforce Productivity
Using Employee Experience Chatbots to Drive Hybrid Workforce Productivity Employee experience involves a variety of factors, including how employees find meaning in their work as well as how they perceive, interact, and respond to internal practices and the organizational culture