Using AR and chatbots to increase customer engagement Customers seek personalization while shopping for products. With most of the purchasing happening online, businesses are turning to advanced technologies to facilitate more interactive and engaging buying experiences for their customers. An
How Chatbots Can Boost The Customer Retention Rate As the world worked together to curb the COVID-19 pandemic, 2020 became the year when businesses were concerned with retaining customer loyalty, even if it meant taking a temporary hit to the