COVID-19 Pandemic Archives

How Are Chatbots Helping The Healthcare Industry Fight The Covid 19 Crisis V1

Rakesh Reddy

June 12, 2020

How Are Chatbots Helping the Healthcare Industry Fight the COVID-19 Crisis

The ongoing COVID-19 pandemic has especially affected the healthcare industry enormously. Doctors and healthcare staff are working tirelessly to treat the growing number of patients at the hospitals. A disturbing trend posing a severe threat to the general health and well-being of the society is the spike in the volume…

Rakesh Reddy

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May 20, 2020

Building A Resilient Customer Service During Uncertain Times

The onset of the Covid-19 pandemic has posed some unprecedented challenges to both public and private organizations. Measures implemented to control the spread of the virus and the impact caused by them have created confusion, uncertainty, and fear amongst consumers. The immediate need for clarity among customers on a variety…

Rakesh Reddy

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May 6, 2020

How Banks Are Leveraging Conversational AI Amid COVID-19

The onset of the COVID-19 pandemic has brought some unprecedented business issues to the forefront. One of the major industries that is compelled to accelerate its digital transformation initiatives is banking. As social distancing becomes the new norm, the need for digital banking services has increased manifold. With businesses significantly…

Jagan Jami

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March 30, 2020

Amid COVID-19, How Are Chatbots Solving IT Help Desk Challenges

The COVID-19 pandemic has been a serious wake up call for companies which put digital transformation and AI adoption in the back-burner. It made us all realize that adopting emerging digital and AI technologies is not so much an option but a necessity. One significant area where digital transformation has…

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