27 Oct
How Chatbots Can Boost The Customer Retention Rate
How Chatbots Can Boost The Customer Retention Rate As the world worked together to curb the COVID-19 pandemic, 2020 became the year when businesses were concerned with retaining customer loyalty, even if it meant taking a temporary hit to the
08 Oct
A Comprehensive Guide For Conversational AI
A Comprehensive Guide For Conversational AI Planning to implement conversational AI in your organization? Read this comprehensive guide to get a full understanding of conversational AI, how it works, and its capabilities and use cases. What is Conversational AI? Conversational
25 Jun
How is AI Transforming Enterprise Software Applications
How Is AI Transforming Enterprise Software Applications A recent survey by Gartner predicts, “By 2021, 40% of new enterprise applications implemented by service providers will include AI technologies.” The world of business is undergoing a massive change owing to the
12 Jun
How Are Chatbots Helping the Healthcare Industry Fight the COVID-19 Crisis
How Are Chatbots Helping The Healthcare Industry Fight The COVID-19 Crisis The ongoing COVID-19 pandemic has especially affected the healthcare industry enormously. Doctors and healthcare staff are working tirelessly to treat the growing number of patients at the hospitals. A
25 May
Manage High Call Volume During COVID-19 Using AI & Call Deflection
Manage High Call Volume During COVID-19 Using Call Deflection & AI The COVID-19 pandemic, and the unique challenges it has posed, has engulfed customers in a wave of fear and uncertainty and put organizations in a jiffy. There has been
06 May
How Banks Are Leveraging Conversational AI Amid COVID-19
How Banks Are Leveraging Conversational AI Amid COVID-19 The onset of the COVID-19 pandemic has brought some unprecedented business issues to the forefront. One of the major industries that is compelled to accelerate its digital transformation initiatives is banking. As