Artificial Intelligence (AI) Archives - Page 2 of 17

Total Experience In The Age Of Conversational Ai Platforms

Abhishek Shanbhag

May 18, 2022

Total Experience in the Age of Conversational AI Platforms

Total Experience in the Age of Conversational AI Platforms This new decade that began with the COVID-19 pandemic ushered in an era of business experiences that are mobile, remote, and digital-centric. The keywords here being “experiences” and “digital.” Yes, we are in the midst of a business environment that feeds…

Conversational Commerce In Customer Experience

Gina Shaw

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March 29, 2022

Conversational Commerce – The Next Big Thing in Customer Experience

Modern-day online brand experience is all about having meaningful conversations to help customers cut through the clutter. Reports suggest that 86% of shoppers expect a quick, personalized experience when interacting with any business online. Therefore, across the globe, organizations have been swiftly changing gears and deploying conversational AI to increase…

Abhishek Shanbhag

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March 15, 2022

How can sales bots boost revenue?

The COVID-19 pandemic has established a new normal in the way customers interact with brands. With the dramatic increase in online shopping and rapid digitization, customer expectations have pivoted drastically. Customers now want brands to engage with them across multiple devices and channels while upholding the need for a personalized,…

Cinu Clement

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March 7, 2022

Generate 5X ROI on chatbots with a personalized engine

Way back in 1998, Jeff Bezos once remarked, “If we have 4.5 million customers, we shouldn’t have one store. We should have 4.5 million stores.” More than two decades later, one can say for sure that truer words haven’t been spoken. In today’s digital era, personalized experiences form the heart…

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