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Month: September 2022

Discover fresh insights and innovative ideas by exploring our blog,  where we share creative perspectives

Top 5 Ways Intelligent Virtual Assistants Augment Customer Contact Centers in Europe
September 12, 2022

Top 5 Ways Intelligent Virtual Assistants Augment Customer Contact Centers in Europe

In today’s fast-paced, digital-first world, customer needs and expectations continue to rise, raising the demand for customer contact centers all over the globe.  In Europe, particularly, the change in customer demographics and the growing popularity of e-commerce has led to increasing pressure on contact centers for customer support. Here, companies,…
How Can Traditional Banks Challenge the Fintech Space With Conversational AI-Updated

How Can Traditional Banks Challenge the Fintech Space With Conversational AI?

In today’s highly digitized business landscape, customers have come to expect seamless engagement across the broad spectrum of banking and financial services. More than two years into the pandemic, thanks to powerful advancements in artificial intelligence, automation, machine learning, blockchain, and other technologies, a new wave of digitally-enabled financial firms…

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